Woodbridge Kitchen Company Reviews
(Rated by 5 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.0
Base on 5 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.5
- Shipping & Delivery4.7
- Customer Service5.0
- Price & Quality5.0
- Return Policy4.0
Recent Customer Reviews (5)
Duane Moran
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Mateus Pereira
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Katrin Traugott
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Andrew Fowler
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Spencer Hawkins
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Woodbridge Kitchen Company Pros & Cons
Pros
1
Extensive Product Range: Over 3,000 products from various kitchen and home brands, including Ulster Weavers, KitchenCraft, Dualit, and more.
2
Excellent Customer Service: Known for providing excellent customer service and deep-rooted relationships with suppliers.
3
Awards and Recognition: Awarded Best Independent Cookshop for 2020 and Best Retail Display in 2023.
4
Online Store Convenience: Offers free delivery on orders over £40 and a 28-day returns policy.
5
Customer Satisfaction: Positive reviews from customers, with many praising the speed of delivery and product quality.
CONS
1
Limited Information on Specific Products: While the website lists many products, detailed information about each item is not readily available.
2
No Information on Staff Expertise: While the company mentions enthusiastic staff, specific expertise in areas like knife sharpening or marmalade making is not detailed.
Woodbridge Kitchen Company Features and Benefits
Features
Independent Retailer
Woodbridge Kitchen Company is an independent retailer established in 1984, known for its extensive range of kitchen and homeware products.
Product Range
The company stocks over 3,000 products from various brands, including Ulster Weavers, KitchenCraft, Dualit, Magimix, Bamix, Emma Bridgewater, Chilly’s Bottles, Oxo Good Grips, and Robert Welch.
Customer Service
The company prides itself on excellent customer service, with knowledgeable staff and deep-rooted relationships with suppliers.
Awards and Recognition
Woodbridge Kitchen Company has won several awards, including Best Independent Cookshop for 2020 and Best Retail Display and Best Independent Display in 2023.
Online Store
The company offers a 28-day return policy and free delivery on orders over £40, with the option for click-and-collect from Aldeburgh or Woodbridge.
Adaptation and Innovation
The company has adapted to the challenges of the pandemic by overhauling its back-office systems and launching an online store in November 2020.
Community Support
The company is committed to creating exceptional experiences for customers and has been supported by local and national customers through challenging times.
Customer Satisfaction
Positive reviews from customers, with many praising the speed of delivery and product quality.